The Billing Manager will be responsible for accomplishing Billing and Payroll Support department objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining team members. The role will also be responsible for billing customers on a daily, weekly, and monthly basis and acting as backup to Billing Specialists as needed.  

Responsibilities

• Ensure team’s accuracy in invoicing customers
• Ensure all customers are billed by Friday of each week following prior week's activity
• ⁠Responsible for quarterly audit samples and ensuring we have documentation for each
• Responsible for providing an update weekly on any billing issues
• Responsible for communication of any monthly accruals to Director of Revenue and/or Senior Revenue Accountant for items that could not be billed at the end of the month
• Responsible for attending any new business start-up calls to ensure an understanding of the customer expectations around billing
• Responsible for ensuring that all customers are billed according to contract
• Keep unassigned accounts at a minimum and ensure billing specialists are not over extended
• Assist in training new team members
• Work closely with other departments as needed to ensure that all customer billing requirements are met
• Represent billing team in meetings with leaders
• Draft and distribute weekly reports of billing specialists KPIs
• Prepare weekly fuel invoices for payment by A/P
• Recognize billable fuel transactions and distribute fuel reports to Billing Specialists for billing.

Knowledge, Skills, and Abilities

• Skilled in Microsoft Office suite.
• Effective time management skills.
• Ability to develop and maintain customer relationships.
• Detail oriented.
• Strong organizational skills.
• Strong customer service skills.
• Strong verbal and written communication skills.
• Ability to meet deadlines and prioritize.
• Familiarity with basic accounting principles and procedures.
• Ability to lead and develop staff.

Education/Experience

• Bachelor’s degree in finance or accounting required. One year of relevant work experience may be substituted for every year of education required.
• 5+ years’ experience in billing in the logistics industry required.
• 3+ years’ experience in payroll required.

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

• Pay Range: $56,147.00-$88,833.00
• Pay Grade: 9
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

Disability/Veteran

VEVRAA Federal Contractor