Management of the nightly operations of the Triage I team in Driver Support to increase equipment utilization, maintain a strong level of productivity and control costs.

Responsibilities

• Overseeing the day to day operation of the Night Triage I Team members
• Communicating with other depratments with in the organization for support for their daily operations
• Assist in hiring, training, positive reinforcement, motivation, and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities to grow and advance to Triage II Tier Level.
• Resolving conflicts or complaints from customers and employees.
• Generating reports and presenting information to upper-level managers or other parties.
• ⁠Ensuring staff members follow company policies and procedures, to include remote employees.
• Employee may perform other related duties as required to meet the ongoing needs of Covenant Logistics Group.

Knowledge, Skills, and Abilities

• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Strong understanding of Microsoft Office Suite and other Windows based program applications. 
• Vehicle mechanical knowledge preferred
• Ability to work under pressure with multiple, sometimes competing, priorities within deadlines.

Education/Experience

• High School Diploma or Equivalent
• 3-5 years of industry related experience with at least 2 years in a supervisory capacity preferred.

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

• Expected Pay Range: $64,535.00-$73,408.20
• Full Pay Range: $64,535.00-$101,270.00
• Pay Grade: 10
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

Disability/Veteran

VEVRAA Federal Contractor