Department Supervisor

Greeneville, TN

The Department Supervisor handles all aspects of the day-to-day department operation for the assigned facility. The Department Supervisor will directly supervise the work of Warehouse Associates; continuously engaging with associates to provide leadership and provide feedback to management daily to achieve organizational goals.  This is a working supervisor position requiring the supervisor to work within the assigned group while performing their responsibilities. 

Responsibilities

  • Assist General Manager to Ensure; Building Safety & Planning 
    • Ensure all Safety documents are signed off on and all safety procedures are followed 
    • All PPE are in place and used as instructed 
    • Ensure lifts are signed out and inspected  
  • Assist General Manager and Operations Manager to Ensure Labor Planning and Productivity Standard
    • Plan labor to follow production or customer needs 
    • Utilize labor for VAS (value added services) 
    • Remove excessive labor for profitability and efficiency 
    • Track and train associates to maximize utilization 
    • Assist in retention and turnover  
    • ⁠Ensure daily shift KPIs are met
  • Work Closely with General Manager and Operations Manager to Support Staff Development by Cross Training/On-Job Training 
    • Conduct daily start up meetings, present daily plan, and provide updates 
    • Train, motivate and assist in the development and growth of employees 
    • Implement and maintain continuous improvement program 
    • Challenge employees to be more productive 
    • Ensure quality and accuracy standards are maintained
  • Operate MHE and/or perform other tasks to ensure timely completion of workload based on volume and available resources 

Knowledge, Skills, and Abilities

  • Excellent customer service skills 
  • Excellent problem solving and decision making skills 
  • Strong verbal & written communication skills 
  • Ability to maintain a high level of accuracy in preparing and entering information 
  • Ability to multi-task 
  • Ability to perform work in loud and high trafficked areas 
  • Ability to maintain organization in detail and color-coded areas 
  • Knowledge of Microsoft Office Software
  • Knowledge or ability to learn WMS (Warehouse Management Systems) and customer ERP as necessary 

Education/Experience

  • Diploma or GED Equivalency, required
  • 1 – 3 years of supervisory experience, required
  • Warehouse Leadership experience, preferred
  • Forklift experience, preferred
  • RF Unit experience, preferred
  • Food grade facility experience, a plus
  • HighJump WMS experience, a plus
  • SAP experience, a plus 

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
  • Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

Disability/Veteran

VEVRAA Federal Contractor