Department Supervisor
The Department Supervisor handles all aspects of the day-to-day department operation for the assigned facility. The Department Supervisor will directly supervise the work of Warehouse Associates; continuously engaging with associates to provide leadership and provide feedback to management daily to achieve organizational goals. This is a working supervisor position requiring the supervisor to work within the assigned group while performing their responsibilities.
Responsibilities
- Assist General Manager to Ensure; Building Safety & Planning
- Ensure all Safety documents are signed off on and all safety procedures are followed
- All PPE are in place and used as instructed
- Ensure lifts are signed out and inspected
- Assist General Manager and Operations Manager to Ensure Labor Planning and Productivity Standard
- Plan labor to follow production or customer needs
- Utilize labor for VAS (value added services)
- Remove excessive labor for profitability and efficiency
- Track and train associates to maximize utilization
- Assist in retention and turnover
- Ensure daily shift KPIs are met
- Work Closely with General Manager and Operations Manager to Support Staff Development by Cross Training/On-Job Training
- Conduct daily start up meetings, present daily plan, and provide updates
- Train, motivate and assist in the development and growth of employees
- Implement and maintain continuous improvement program
- Challenge employees to be more productive
- Ensure quality and accuracy standards are maintained
- Operate MHE and/or perform other tasks to ensure timely completion of workload based on volume and available resources
Knowledge, Skills, and Abilities
- Excellent customer service skills
- Excellent problem solving and decision making skills
- Strong verbal & written communication skills
- Ability to maintain a high level of accuracy in preparing and entering information
- Ability to multi-task
- Ability to perform work in loud and high trafficked areas
- Ability to maintain organization in detail and color-coded areas
- Knowledge of Microsoft Office Software
- Knowledge or ability to learn WMS (Warehouse Management Systems) and customer ERP as necessary
Education/Experience
- Diploma or GED Equivalency, required
- 1 – 3 years of supervisory experience, required
- Warehouse Leadership experience, preferred
- Forklift experience, preferred
- RF Unit experience, preferred
- Food grade facility experience, a plus
- HighJump WMS experience, a plus
- SAP experience, a plus
Competitive Compensation
We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.
- 401(k) Match: Build your future with our generous company match.
- Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:
- Medical, Dental & Vision Insurance
- Telemedicine Access
- Company-Paid Short & Long-Term Disability Coverage
- Health Savings Account (HSA)
- Company-Paid Life Insurance
Time to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
- Generous Paid Time Off (PTO)
- Paid Company Holidays
- Time off to Volunteer
Culture-Driven Perks
We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
- Casual Dress Code: Dress for your day.
- Tuition Reimbursement: Advance your education with financial support.
- Employee Discount Program: Exclusive savings on everyday essentials and more.
- Dependent Care Flexible Spending Account (DFSA)
- Adoption Assistance: Meaningful support for growing families.
- Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
- Pet Insurance: To protect your furry family members
Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor