Operations Reporting Analyst

Chattanooga, TN

This role is responsible for turning operational data into actionable insights that support decision making. The position analyzes trends, identifies performance drivers, and makes data-backed recommendations to improve business results. This role will apply proven communication, analytical, and problem-solving skills to help maximize the profitability and productivity of the business unit.

Responsibilities

  • Independently analyze financial and operational performance, identifying trends, risks, and opportunities across business units.
  • Develop and maintain reports, dashboards, and scorecards.
  • Identify trends, risks, and opportunities and recommend solutions with data-backed findings to business stakeholders.
  • Collaborate with cross-functional teams to support reporting and analytics initiatives.
  • Build and maintain datasets, dashboards, and automated workflows utilizing diverse data visualization and analytics tools.
  • Ensure high-quality data integrity and resolve reporting discrepancies.
  • Maintain clear documentation of data sources, reporting processes, metrics, and business rules. Document exceptions and changes as applicable. 
  • Identify and implement continuous improvement initiatives to standardize and automate repetitive tasks.
  • Provide support with incentive calculations and reconciliation reporting as assigned.
  • Effectively communicate metrics and findings to stakeholders. 

Knowledge, Skills, and Abilities

  • inworking knowledge of Microsoft Office suite of products, with advanced Microsoft Excel proficiency
  • Strong verbal and written communication skills, including the ability to present insights to non-technical audiences.
  • Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
  • Strong analytical and critical-thinking skills with the ability to interpret complex data sets and identify trends, risks, and opportunities.
  • Strong business acumen with an understanding of revenue, margin, and cost drivers.
  • Ability to multitask and work within deadlines.
  • Working knowledge of Domo, SQL, PowerBI, or related data visualization and analytics tools.

Education/Experience

  • Bachelor’s Degree in Business, Finance, Supply Chain Management, or similar required. 1 year of relevant experience may be substituted for each year of education required.
  • 1+ year of relevant analytical experience required.
  • Previous experience in the logistics industry preferred. 

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

  • Expected Pay Range: $21.64-$24.41
  • Full Pay Range: $21.64-$33.45
  • Pay Grade: 7
  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
  • Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

Disability/Veteran

VEVRAA Federal Contractor