The purpose of the Operations Supervisor is to handle all aspects of the day-to-day shift operation for the assigned site and ensuring all operational performance expectations for the facility are met and each shift is set up for success which will allow the building to meet the operation and profitability goals. The Operations Supervisor will directly supervise the work of Warehouse Associates, with authority to take actions and/or make recommendations that are given significant weight with respect to discipline, terminations, and other changes of a warehouse associates employment status, often requiring the exercise of discretion and independent judgment with respect to significant business matters.

Responsibilities:

Assist General Manager to Ensure; Building Safety & Planning 

• Ensure all Safety documents are signed of on and all safety procedures are followed 
• All PPE are in place and used as instructed
• Ensure lifts are signed out and inspected  

Assist General Manager to Ensure; Labor Planning and Productivity Standard

• Plan labor to follow production or customer needs
• Utilize labor for VAS (value added services)
• Remove excessive labor for profitability and efficiency
• Track and train associates to maximize utilization 
• Assist in retention and turnover
• Ensure daily shift KPIs are met

Work Closely with General Manager and Operations Manager to Support Staff Development by Cross Training/On-Job Training 

• Conduct daily start up meetings and present daily plan and provide updates
• Train, motivate and assist in the development and growth of employees
• Implement and maintain continuous improvement program
• Challenge employees to be more productive

Support and assist the General Manager and Operations Manager in implementing Productivity Improvements 

• Study processes using Lean, Six Sigma, 5S Methodology to improve processes and eliminate waste
• Improve processes when possible and implement them as new standards     

Requirements: 

• Excellent customer service skills
• Excellent problem solving and decision-making skills
• Strong verbal & written communication skills
• Ability to maintain a high level of accuracy in preparing and entering information
• Ability to multi-task
• Ability to perform work in loud and high trafficked areas
• Ability to maintain organization in detail and color-coded areas
• Knowledge of Microsoft Office Software
• Knowledge or ability to learn WMS (Warehouse Management Systems) and customer ERP as necessary
• Ability to move around warehouse floor up to 70% of working hours to observe and coach for performance
• Diploma or GED Equivalency, required
• 1 – 3 years of supervisory experience, required
• Warehouse Leadership experience, preferred
• Forklift experience, preferred
• RF Unit experience, preferred
• Food grade facility experience, a plus
• HighJump WMS experience, a plus
• SAP experience, a plus

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory. 

Pay Range: $52,270.86.55-$82,025.04

Pay Grade: 8

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer 

M/F/Disability/Veteran

VEVRAA Federal Contractor