The Payroll Support Specialist provides a range of professional and technical support to the Payroll Department.  This role is responsible for ensuring data integrity for all onboarded & offboarded team members with a high degree of accuracy. This position requires a combination of customer service and payroll special project management skills.  This position may also work with state agencies and third-party administrators, run queries & validate results, and prepare reports.  

Responsibilities 

• Provide administrative support to Payroll operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc.
• Maintain office coverage for incoming calls and emails.
• Communicates with all business units the procedures for handling and processing payroll data.
• Assist internal team members with payroll requests and withholding orders.
• Maintain department files/records as required by company policy and regulatory guidelines. Assist department to maintain records digitally.
• Process new hires and terminations in applicable payroll systems.
• Post changes and adjustments for pay, tax status, and company offered benefits in applicable payroll systems.
• Process JIRA tickets for all regular, temporary and contract team member changes promptly. 
• Prepare, maintain and update departmental reporting and spreadsheets as needed.
• Assist with internal Payroll audits to ensure compliance.
• Calculates and manually prepares retroactive pay adjustments. 
• Provides project support for new systems implementations, system upgrades, annual system updates, and system enhancements.
• Assists in preparing routine specialized reports at the request of a department or division; prepares periodic reconciliation reports as required by department or division.
• Performs consistent review of data integrity and makes necessary corrections as necessary.
• Escalates issues to appropriate level of management as needed.
• Develops training material and oversees team member onboarding of timekeeping platforms, and is the first point of contact to assist with inquiries.
• Works with Accounts Payable to coordinate vendor set-up and maintenance. 

Knowledge, Skills, and Abilities

• Working knowledge of Microsoft Office Suite.
• Ability to perform in a fast-paced environment.
• Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
• Organized and effective under pressure and accountable for results.
• Self-motivated with sound reasoning abilities and problem-solving skills.
• Strong written and verbal communication skills.
• Strong ability to meet deadlines. Excellent organizational and interpersonal skills

Education/Experience

• Associate's degree in accounting/finance/business required. 1 year of equivalent work experience may be substituted for every year of education required.
• 2+ years of payroll/accounting experience required.
• Transportation Experience preferred.

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory. 

Pay Range: $17.00-$26.67

Pay Grade: 5

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off & Holidays

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer 

M/F/Disability/Veteran

VEVRAA Federal Contractor