The purpose of the General Manager is to manage and oversee all the operations within the facility. This position may also oversee a dedicated shuttle fleet based on customer needs.

Responsibilities

• Site Safety & Planning 
  • Ensuring the site is not in violation of Company, Customer, or OSHA rules
  • Oversee planning of monthly safety training
  • All Safety documents signed off on
  • All PPE is used as instructed 
  • ⁠Facilitate Fork truck Training annually and upon new hire orientation 
• ⁠Labor Planning 
  • Plan labor to follow production or customer needs
  • Utilize labor for VAS (value added services)
  • Remove excessive labor for profitability and efficiency
  • Evaluate associate retention and turnover
• Discipline and Performance Reviews
  • Must enforce company disciplinary standards when needed and document all instances accordingly
  • Must keep all disciplinary documentation and update HR with all records
  • Coach performance when needed
  • Provide annual performance reviews
• KPI Set Up & Management 
  • Identify and record performance measurements to align with customers’ goals and/or needs
  • Provide format for recording measurements and monitor as needed to reach goals
  • Add or remove goals challenging the operation to better serve the customer
• Site layout, Space Management, Organization Chart, and procedures such as SOP, Work Instructions, and flow diagrams
  • Assist management and engineering with Site layout
  • Continuously monitoring space needs consolidating when possible
  • Provide operating documents for operation (work instructions, flow charts, etc.)
  • Provide org chart for customer and associates
• P&L review and budgeting
  • Assist with annual budget for management review
  • Monitor monthly P&L and make necessary adjustments to sustain profitability
• Develop staff by Cross Training / On Job Training 
  • Train, motivate and assist in the development and growth of employees
  • Implement and maintain continuous improvement program
  • Challenge employees to be more productive
  • Coach performance and recognize assigned team of drivers
• Issue necessary reports to Customer / Liaison
  • Provide reports based on customers’ needs
  • Capture relevant information to be used during review periods
• Implement productivity improvements (Six Sigma, 5S) 

Knowledge, Skills, and Abilities

• Ability and skills to assess and discuss operational performance in a business review meeting with customer
• Ability to create and analyze data for metrics tracking
• Skills to train and coach associates
• Ability to identify and perform continuous improvement projects
• Excellent customer service skills
• Know or be able to learn HighJump WMS, Oracle, and/or SAP Operating System
• Ability to operate a computer
• ⁠Intermediate skills with Microsoft Office software (Excel, Word, and Outlook) 

Education/Experience

• Must have a bachelor's degree or equivalent experience in Logistics 
• Must have 3-5 years of experience in Logistics, Distribution or Supply Chain management 
• Six Sigma Green Belt certification, preferred  
• P&L Management experience, preferred 
• Experience with WMS (Warehouse Management Systems) and customer ERP, plus

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

M/F/Disability/Veteran

VEVRAA Federal Contractor