The Onboarding Lead is responsible for overseeing and supporting the end-to-end onboarding process for new professional drivers to ensure timely, accurate, and compliant activation. This role serves as a key liaison between applicants, internal departments, and onboarding team members, ensuring all regulatory, safety, and company requirements are met.

Responsibilities

• Responsible for communicating with the applicant to get all information needed to complete their Driver Qualification file (employment info, documentation, etc.) for company and owner operator/ lease purchase/ change overs
• Maintain timely and ongoing communication with applicants to guide them through the onboarding process and ensure timely submission of required materials.
• Review each application thoroughly to ensure it is 100% accurate and complete, including all required attachments such as MVRs, safety performance histories, and prior employment verifications.
• Utilize onboarding and applicant tracking systems to manage driver applications, track progress, and maintain digital documentation.
• Follow department standard procedures, including use of identified technologies and methods for obtaining accurate and complete previous employment verifications for 3 years, and comply with the FMCSR requirements.
• Organize and ensure all needed paperwork is in each applicant’s file prior to activation.
• Ensure all onboarding practices meet Federal Motor Carrier Safety Regulations (FMCSR) and company policies.
• Input and update data with a high degree of accuracy to support reporting and compliance tracking.
• Ensure all required paperwork and digital documentation is correctly filed, organized, and uploaded into the driver management system before driver activation.
• Mentor and train new onboarding team members on company policies, FMCSR requirements, and best practices for processing Driver Qualification Files accurately and efficiently.

Knowledge, Skills, and Abilities

• Excellent communication skills, oral and written
• Impeccable attention to detail
• Must be able to quickly and accurately enter large quantities of data
• Time management skills
• Proficient in Microsoft office suite, specifically Word, Outlook and Excel
• Ability to work in fast-paced environment independently and as team player
• Ability to learn other functions and backup others.
• Working knowledge of FMCSR and DOT regulations
• Ability to maintain confidentiality and professionalism in handling sensitive applicant and driver information.

Education/Experience

• High School diploma or GED required
• At least 1 year of experience in driver onboarding, recruiting, or compliance within the transportation industry required.
• Previous customer service experience a plus

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

• Pay Range: $19.23-$29.87
• Pay Grade: 6
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

Disability/Veteran

VEVRAA Federal Contractor