Operations Reporting Analyst

Chattanooga, TN

This role is responsible for turning operational data into actionable insights that support decision making. The position analyzes trends, identifies performance drivers, and makes data-backed recommendations to improve business results. This role will apply proven communication, analytical, and problem-solving skills to help maximize the profitability and productivity of the business unit.

Responsibilities

  • Independently analyze financial and operational performance, identifying trends, risks, and opportunities across business units.
  • Identify opportunities to improve efficiency and reduce manual effort through automation using various platforms including DOMO and Power Automate.
  • Partner with business unit leaders to define reporting requirements and translate business needs into analytical solutions.
  • ⁠Prepare reporting packages for business units, including Brokerage, Dedicated Operations, and Highway Services.
  • Collaborate with stakeholders to improve decisions based on reporting output.
  • Conduct audit checks before publishing reports to ensure accuracy and consistency.
  • Preserve data integrity by monitoring dataset performance in DOMO and performing data quality checks across reporting platforms.
  • Research root causes of data discrepancies and work with IT, Backoffice, or business users to correct issues.
  • Maintain documentation on data transformations, field definitions, and dataset logic.
  • Analyze and calculate incentive compensation, ensure accuracy through review and approval processes, and deliver finalized results to payroll.
  • Provide clear documentation and communication of findings.
  • Maintain confidentiality and accuracy when working with financial or operational data.
  • Help automate manual reporting workflows through DOMO Magic ETL, SQL scripts, or standardized templates.
  • Improve efficiency and reliability of recurring reporting and analytical workflows.
  • Support automation initiatives by generating triggers and providing scheduled reports for process flows.

Knowledge, Skills, and Abilities

  • Advanced proficiency in Microsoft Excel and data visualization tools.
  • Strong written and verbal communication skills, including the ability to present insights to non-technical audiences.
  • Strong analytical and critical-thinking skills with the ability to interpret complex data sets and identify trends, risks, and opportunities.
  • Strong business acumen with an understanding of revenue, margin, and cost drivers.
  • High attention to detail while maintaining a broader, outcome-focused analytical perspective.
  • Ability to work effectively and collaboratively in a team environment and communicate/work well with others. 

Education/Experience

  • Bachelor’s degree in business administration, economics, or internal technology required. One year of relevant work experience may be substituted for each year of education required.
  • 1 + years of Logistics or IT experience required.
  • DOMO Magic experience preferred.
  • SQL and Python experience preferred. 

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

  • Pay Range: $21.60-$33.40
  • Pay Grade: 7
  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
  • Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

Disability/Veteran

VEVRAA Federal Contractor