This position ensures timely workflow and completion of the work within a specific labor group or process. This position continuously engages with associates in a particular labor group and provides feedback to management daily to achieve customer expectations. This is a working lead position which means you must be able to perform the position responsibilities while working within the assigned labor group.

Responsibilities

• Ensure all safety policies and procedures are being adhered to within the assigned labor group daily.
• Ensure all quality and accuracy standards are being maintained within the assigned labor group daily.
• Ensure timely completion of workload within the assigned labor group based on volume and available resources.
• Provide timely performance reports to supervisor on associates within assigned labor group.
• Provide timely feedback to supervisor on overall progress of the work area throughout the day.
• Notify supervisor of impeding factors to work completion based on volume and available resources.
• Follow up on outstanding issues within the assigned labor group to ensure timely resolution.
• Take corrective action within assigned labor group to alter or mitigate events that impact safety, productivity, or quality negatively.  
• ⁠Identify and address non-compliant behaviors within assigned labor group to ensure company and customer expectations are being kept.
• Provide timely and supportive feedback to associates within the assigned labor group in accordance with company policies and procedures.
• Provide daily summaries at the end of shift detailing current work status of assigned area based on key operating criteria within the work area.
• Assist supervisor in assessing work area and assigned labor group for continuous improvement for work productivity and quality standards.
• Ensure timely implementation and support of all new policies and procedures introduced within the assigned work area or labor group. 

Knowledge, Skills, and Abilities

• Ability to teach, train, and develop associates within a particular labor group to maintain standards in safety, productivity, as well as quality is critical 
• Must possess proficient communication, computer, and time management skills 
• Excellent customer service, problem solving and decision-making skills desired 
• Strong verbal & written communication skills required 
• Ability and availability to work extended hours including nights and weekends as needed by the customer 
• Ability to maintain a high level of accuracy in preparing and entering information 

Education/Experience

• Diploma or GED Equivalency 
• Prior RF Unit Experience preferred 

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer 

M/F/Disability/Veteran

VEVRAA Federal Contractor