The intern will gain significant knowledge in the logistics industry and gain real-world business experience and skills that will prepare them for their future career. This role will learn how to ensure accurate load information, on-time shipments, and sufficient equipment availability, while maintaining high data integrity and providing timely communication to meet service requirements and exceed customer expectations.

Responsibilities

• Shadow experienced professionals to gain insights into the industry and company operations.
• Confirm driver routing for expirations, maintenance and other scheduled items to ensure efficient utilization.
• Ensure understanding of load requirements on orders.  
• Assist in the reporting of operations metrics to key stakeholders.
• Collaborate cross functionally with other department to achieve mutual goals.
• Supports interactions with professional drivers over the phone and through other communication channels.
• Obtain an understanding of transportation management software and how its use is integral to the operation.

Qualifications 

• Ability to take verbal/written instruction and execute with confidence
• Knowledge of Microsoft Office suite
• Attention to detail
• Ability to work independently and as a team when needed.
• Effective verbal and written communication skills.
• Customer service skills.
• High School diploma or equivalent required.
• Pursuing higher education in business administration, supply chain or similar field required. Junior or Senior year preferred
• Prior customer service experience a plus

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory. 

Pay Range: $13.57-$18.55 

Pay Grade: 1

Covenant Logistics is an Equal Opportunity Employer 

M/F/Disability/Veteran

VEVRAA Federal Contractor